Frequently Asked Questions

You Will Find Most Frequently Asked Questions & Answers Here. If You Don't Find Anything Here Ask at Our Support.


We accept any type of local and international VISA, DBBL Nexus, Mastercard, Maestro, VISA Electron, American Express, Bank Transfer & bKash.

No. You can not host adult file.

DhruboHost.com hosting of IRC servers or related services (bots, eggdrops, BNCs) are a violation of our Acceptable Use Policy (AUP) and will result in immediate account suspension.

Yes, We offer custome package for shared, reseller & VPS hosting.

Your server should be set up within 24 hours. Usaly your account will be setup automatically within 60 seconds of payment.You will receive a welcome email from our billing department with all the login details.

Our servers are Linux Apache/ CentOs.

The control panel we use is called cPanel on linux server. Plesk control panel is installed on Windows server. A demo of cPanel details can be found here.

No

No due to security reason's we do not offer telnet or shell access.You are still able to unzip files on the server using our file manager as well as the ability to setup cron jobs.

Yes you can protect directory's within cPanel by password.

Please read your welcome e-mail if you have lost your welcome email you can open a support ticket for your dns.

Please visit to cpanel manual and Plesk manual.

Go to "yourdomainname/cpanel" for cpanel

The path is /home/username/public_html

Yes, you can upgrade/downgrade your current package at any point of time. In you wish to upgrade, you will require to bear the price difference between your current and the new hosting service. The process of upgrading is very seamless and our dedicated support staff will make sure that the upgrade process is successfully done without affecting the uptime.

Yes, definitely you can change the name servers of your domain names. This can be auctioned directly from the Client Area.